We are seeking a Sales Manager to lead our sales team and grow our impact windows, doors, hardware, and specialty lumber business. This position combines team leadership, business development, and active involvement in daily sales.You will help the team turn inquiries into orders, build lasting customer relationships, and provide knowledgeable service to contractors, builders, trade professionals, and homeowners. Success in this role means achieving sales goals, maintaining healthy profit margins, and developing a team that customers trust and return to.

Compensation Includes a $75,000 base salary, with no cap on commission and the opportunity to earn $150,000+ annually.

Responsibilities

Set clear sales goals and priorities, monitor progress, and oversee sales team members performance and customer follow-through.
Coach and develop sales staff in identifying customer needs, recommending products, preparing quotes, and closing sales.
Oversee the hiring, onboarding, and training of new sales team members.
Develop and execute sales strategies to increase revenue, maintain profitability, and expand sales across our product categories.
Strengthen existing customer relationships and pursue new accounts, project opportunities, and referral business.
Review sales opportunities regularly, establish next steps, and help the team overcome obstacles to closing.
Assist with product selection and complex inquiries, helping customers evaluate options based on project requirements, budget, and timing.
Review quotes and orders for accurate product specifications, quantities, pricing, and stated lead times.
Manage pricing, discounts, and negotiations within company guidelines.
Coordinate with vendors, purchasing, operations, and delivery teams to confirm order details, address availability concerns, and keep customers informed.
Take ownership of escalated customer concerns and work with the appropriate team members to resolve them.
Track sales activity, quote conversion, revenue, and margins; communicate results and recommend improvements to company leadership.
Identify gaps in product knowledge or sales procedures and provide training or process improvements to address them.

Preferred Experience

At least 5 years sales experience in building materials industry preferred but not required.
Experience supervising or coaching a sales team, setting goals, and managing performance.
A record of growing customer accounts, achieving sales targets, and maintaining profitability.
Experience serving contractors, builders, other trade professionals, and homeowners.
Familiarity with construction terminology and product specifications. The ability to read construction plans or prepare material takeoffs is a plus.
Experience preparing detailed quotes, negotiating pricing, and managing orders through fulfillment.
Proficiency with CRM software, quoting or order management systems, and spreadsheets.

Desired Characteristics

Leads by example: Sets clear expectations, provides useful feedback, and stays involved when the team needs support.
Takes ownership: Follows through on commitments, addresses problems promptly, and accepts responsibility for results.
Builds trust: Listens carefully, treats people professionally, and develops relationships through dependable service.
Communicates clearly: Asks thoughtful questions and explains product details and options in terms customers can understand.
Exercises sound judgment: Balances customer needs, profitability, product availability, and the company’s ability to deliver.
Stays organized: Manages competing priorities while maintaining accurate quotes, timely follow-up, and attention to detail.
Works collaboratively: Builds productive relationships across departments and approaches problems with a focus on solutions.
Values integrity and learning: Represents products honestly, sets realistic expectations, and continually develops product and industry knowledge.

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