The Yard Person maintains the yard. They load, unload, and store materials using a variety of equipment including forklifts, pallet jacks, lumber carts, etc. They also greet and serve yard customers and should be familiar with inventory, prices, returns, and exchange policies. They may also estimate prices on outside jobs, such as kitchen remodeling, carpet laying, flooring, window installation, etc. The Yard Person must perform all tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.
Responsibilities
- Load and unload materials.
- Take all necessary safety precautions when handling freight,
- tools, and equipment.
- Store material in the correct location in the yard.
- Assist customers with advice, information, and/or help in
- gathering and loading orders.
- Keep the yard clean and the inventory neat and orderly.
- Be familiar with the locations of all inventory and equipment.
- Be familiar with the safe operation and maintenance of
- equipment, including a forklift, lumber cart, pallet jack, etc.
- Assist customers in handling large or heavy items.
- Resolve customer complaints.
- Be aware of theft and take action, in line with company policy,
- to report or discourage it.
- Process special orders for non-stock items.
- Give customers timely notice of incoming special orders.
- Restock bins, sheds, etc. when they are depleted.
- Deliver purchases and/or pick up returned goods.
- Receive incoming merchandise.
- Check incoming merchandise against orders or invoices to
- identify damaged goods, shortages, and backorders.
- Report any shortages, damaged goods, or backorders to your
- supervisor.
- Take telephone orders for merchandise.
Qualifications
- High School graduation or equivalent.
- Ability to work a flexible schedule including weekends and
- evenings.
- Ability to work a flexible schedule including weekends and evenings.
- Ability to communicate effectively with customers, management and employees.
- Ability to read and comprehend written and printed materials, as well as information presented in numerical form.
- Ability to work co-operatively in a team environment.
- Must be able to safely operate yard equipment and tools, including a forklift, pallet jack, lumber cart, etc.
PHYSICAL REQUIREMENTS:
- Must be able to move materials weighing up to 100 pounds around the yard, placing them on or removing them from
- trucks, pallets, etc.
WORKING RELATIONSHIPS:
- Reports directly to the Assistant Manager or Store Manager.
