Position Summary:
Yard/Warehouse employees are responsible for the customer service experience for contractors, builders and customers in the yard. Yard/Warehouse employees adhere to all Health and Safety guidelines to ensure the safety of themselves and everyone in the yard.
What we offer:
- Branch Hours: 7:00 am to 5:00 pm Monday - Friday, 8 am - 4 pm Saturdays, no Sundays
- Discretionary bonus program
- Employee personal and professional development
- Career advancement opportunities
- Personalized training
- Employee discount from day 1
- Company events regularly
- Dynamic work environment
- Diverse culture and family values
Major Duties and Responsibilities:
Living the Turkstra Values:
- Health and Safety
- Always on the Level
- Community Minded
- Positive Attitude
- Teamwork
- Respect
- Continuous Improvement
Customer Service:
- Follows Turkstra's approach to World Class Customer Service which includes:
- Greet and advise customers by providing useful knowledge of products and services; utilize resources where required.
- Process customer orders by locating and loading product into customer and company vehicles, exercise proper load building, secure and unload techniques.
- Seek to earn 100% of the customer's business (100% wallet share).
Daily Operations:
- Responsible for maintaining branch appearance according to branch standards guidelines.
- Ensures machinery maintenance by completing daily checks.
- Safely and effectively operates a forklift and/or Skidsteer (if applicable).
- Able to perform simple to complex cutting orders accurately.
- Contribute to Inventory Management by:
- Proper stock rotation.
- Culling inventory immediately.
- Reporting damaged material.
- Counting/verifying that orders are built accurately.
- Participating in ad-hoc & cycle counts.
- Follow proper procedure to open and close the yard.
Business Objectives:
- Works together with the branch team to achieve key performance indicators (KPI's).
- Is familiar with Turkstra Mill, Truss Plant, Lawson Lumber, and Turkstra Design Centre, and can effectively discuss with customers.
- Support the Turkstra Lumber Build-it-Better program.
Training and Development:
- Completes all Learning Management System (LMS) course assignments within assigned timeframe.
- Assist in the training and support of coworkers (where and when appropriate).
- Obtains forklift certificate and/or Skidsteer certificate (if applicable).
Additional Duties and Responsibilities:
- Responsible for any and all other duties as may be required from time to time in accordance with proper training and certification requirements.
Qualifications:
Education/Experience Requirements:
- General interest in the construction industry.
- Experience or knowledge with related products and services.
- Vocational training is an asset.
- Experience in construction industry is an asset.
- Load building, securing and dumping experience is an asset.
Abilities/Skill Requirements:
- Customer focused.
- Communication skills, both verbal and written.
- Product Knowledge.
- Detailed oriented.
- General math skills.
- Ability to work in a fast-paced work environment.
Physical Requirements:
- Minimum lift requirement of 66 lbs.
- Required to lift heavy material/objects.
- Ability to work outdoors in all weather conditions.
Turkstra Lumber is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities, and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Job Types: Part-time, Permanent
Pay: $17.60-$23.00 per hour
Benefits:
- Casual dress
- Company events
- Employee assistance program
- On-site parking
- Store discount
Work Location: In person
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