Reports to: Chief Customer & Gallery Officer
Compensation: $45,000 - $66,000 (base salary + commission)
Who are you?
Are you passionate about design? Does discovering beautiful new products excite you? Do you enjoy problem solving? Are you the type of person who thrives in organizations that are constantly adapting and evolving? Are you self motivated? Do you love working with people and providing unparalleled customer service? If so, this may be the perfect job for you.
You have a keen eye for design and feel comfortable advising people. You can make decisions through a business perspective while maintaining the client’s ultimate best interest. We want to bring on someone who is eager to learn, work hard, and have fun. This is an opportunity for you to build on your skillset, take on responsibilities, and to continuously grow, in a company that is fast-paced, diverse, and family-oriented.
Key Responsibilities
The Gallery Sales Consultant role has many diverse and interesting responsibilities; the primary ones are outlined below:
- Serve as the first point of contact for the Stone Tile main gallery customer walk-ins and call-ins
- Answer and accurately direct customer requests by asking leading questions and pre-qualifying.
- Administer, verify, and communicate accurate and detailed product information to customers.
- Assist customers with design recommendations and solutions.
- Maintain relationships with existing client list; develop new clients through various industry sources.
- Input and maintain accurate information in P21, and other software as required.
- Obtain purchase orders and/or deposits in a timely manner.
- Maintain gallery for cleanliness and neatness to ensure a favourable and hospitable setting for all customers.
- Maintain appropriate and accurate records of requests for information and materials.
- Assist Reception with answering incoming telephone calls.
- Assist with other duties as required.
Requirements and Qualifications
- 3+ years sales or customer service experience, preferably in the surfaces or related industry.
- Experience and/or knowledge of interior design and the design community
- Proven sales ability and ability to surpass sales targets.
- Fluent in English
- Excellent communication skills, both written and verbal.
- Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
- Self-motivated and able to work as a team.
- High level of enthusiasm.
- Working knowledge of Microsoft Office Suite
- Successful completion of Criminal Background Check
What is considered an asset?
- Previous experience in Stone & Slabs or surfaces industry experience considered an asset.
- Knowledge of P21 Software
- Experience and/or knowledge of interior design
- High levels of enthusiasm
- Professional/mature demeanor under stressful situations
Why Join Stone Tile?
Stone Tile was founded with a strong vision for high-end quality and design across the stone and tile industry. Our approach has been to provide clients with the cutting-edge in interior fashion for their designs. For thirty years, we have led the industry in providing the newest and highest quality slabs and tiles for our clients. With the goal in mind to only serve our clients with industry’s best product and services, likewise we strive to surround ourselves with the best talent to help us get there.
We believe this is possible in part due to our elite team of hand-picked employees whom we have sought to nurture and support in all their personal and professional growth. We believe well-being and success go hand-in-hand, and so we strive to set clear and achievable goals for everyone at the company.
Perks and Benefits:
We offer competitive perks and benefits packages for all our employees. We believe everyone deserves the stability they need in order to innovate at their highest capacity. Our packages include:
- Comprehensive health benefits
- Competitive compensation
- Community & personal development
- Flexible work schedules
- Rewards & recognition program
- Team bonding events
- Family care & support (parental leave)
Stone Tile is an equal opportunity employer and welcomes applications from all interested parties. Accommodations for job applicants with disabilities are available on request. To request any accommodations, please specify in your application.
#BuildingMaterialsJobs #BuildingMaterialsCareer
