Doka's expertise in formwork technology is unmatched in the industry, and we are proud of the difference we make globally! "It's not just formwork – it's DOKA" is impressively demonstrated worldwide in buildings like the Burj Khalifa (Dubai), in hydroelectric power stations like Keeyask (Nelson River, northern Manitoba) – and in parts of the Brenner Base Tunnel (European Alps).
The collaborative teamwork of nearly 7,000 employees in over 160 distribution/logistics centers across more than 70 countries is one of the main reasons for our success. With over 150 years of history as a family business, we recognize and value the work of our employees every day by rewarding them with flexible work schedules, competitive wages, bonuses, training and development opportunities, and a comprehensive benefits package including RRSPs.
Job Description
As an Account Manager at Doka Canada, your role is to manage a designated sales territory, focusing on retaining existing accounts and generating new business opportunities. You play a crucial role in expanding Doka's market presence by strategically maximizing sales and fostering strong client relationships. You enjoy traveling, value interacting with people, and prefer working in the field.
Key Responsibilities:
- Identifying Potential Clients: Actively search for potential clients through cold calling, converting prospects into sales appointments.
- Develop and Expand Accounts: Develop new and existing accounts by maintaining business relationships through face-to-face interactions.
- Maintaining the Customer Database: Regularly update and use a complete customer/prospect database, ensuring its accuracy and accessibility.
- Traveling within the Sales Territory: Frequent travel within your assigned territory is essential to building customer loyalty, meeting their needs, and ensuring strong relationships.
- Prepare and Present Proposals: Develop sales proposals, obtain necessary approvals, and present compelling proposals to clients.
- Collaboration: Communicate effectively with engineering teams to ensure accuracy in proposals and project execution. Collaborate with sales and area managers to align company and branch sales initiatives.
- Providing Customer Support: Conducting regular site visits to ensure proper use of equipment and customer satisfaction, addressing any issues promptly.
- Sales Reports: Maintain accurate and timely sales reports, contributing to sales projections and backlog management.
- Product Knowledge: Continuously enhance your product knowledge and ensure compliance with safety standards.
Qualifications
- Bachelor's degree in Business, Engineering or Construction preferred.
- Minimum 5 years of experience in account management/sales within the construction industry. Experience in infrastructure or mining is an asset.
- Fluency in French; English is an asset.
- Strong analytical skills, technical proficiency, and effective sales and problem-solving skills.
- Proficiency in Microsoft Office applications and a willingness to learn new systems and techniques.
Additional information
Characteristics for Success:
- Passionate about Success: Demonstrating determination and will to achieve sales targets, contributing to the success of Doka Canada and the Umdasch Group.
- Collaborative Team Player: Working effectively within a team, addressing grievances directly, and defining clear responsibilities.
- Trust and Respect: Embracing diversity and actively seeking to understand others, fostering a respectful work environment.
- Understanding Partner Needs: Communicating effectively to demonstrate the value of Doka's offerings and soliciting feedback for continuous improvement.
- Learning from Success and Failure: Actively contribute ideas, accept failure, and share knowledge and experiences to foster growth.
- Making It Happen: Providing constructive solutions, giving immediate feedback, and avoiding complacency.
- Acting as an Entrepreneur: Making decisions independently and prioritizing the interests of the business over individual motives.
- Using Resources Responsibly: Avoiding waste and embracing innovation to promote efficiency and sustainability.
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